T: 01787 468512 | E: enquiries@ea-learningtech.com

Workplace and Soft Skills Training

eAlliance Learning Technology Limited

Personal, bite-sized learning to suit your organisation

Our Workplace Skills library is made up of 5 suites, covering an increasing range of essential skills.

An organisations greatest assets are its people and investment in the development of their workplace skills is invaluable for any organisation that strives to be increasingly dynamic, innovative and successful at attracting and retaining great people.

Although workplace skills are often harder to develop and less quantifiable than traditional hard skills, they are essential to developing strong interpersonal, communication and personal development skills which contribute immeasurably to the overall success of an organisation.

Our effective and engaging catalogue features over 80 courses covering a range of essential skills from strong interpersonal skills, through to the development of leaders and managers, making this essential to an individual’s development, not to mention the overall success of an organisation.



Example Course Content

MicroLearn Workplace Skills Course List

  • Active Listening
  • Asking the Right Questions
  • Communication
  • Communicating with Body Language
  • Communicating under Pressure
  • Communicating with Emotional Intelligence
  • Effective Dispersed Teams
  • Effective Writing
  • Effective Research
  • Expressing Yourself
  • How to be Assertive
  • Planning Your Report
  • Presenting Data
  • Presenting with Confidence
  • Spelling and Punctuation
  • The English Sentence
  • What’s Not Being Said?
  • Workplace Diplomacy
  • Writing Your Report
  • Conflict Management
  • Leadership
  • Appraisal Interviews
  • Challenging the Status Quo
  • Coaching & Mentoring
  • Coaching
  • Developing Leadership
  • Experiencing Change
  • Flexible Leadership
  • Giving & Receiving Feedback
  • Hiring Right First Time
  • Inducting a New Team Member
  • Making the Change
  • Managing Virtual Teams
  • Mentoring
  • Motivation & Effective Feedback
  • Operational Agility
  • Performance Management
  • Planning & Monitoring Team Performance
  • Project Management
  • Seeing Change Through
  • Taking Action
  • Taking the Lead
  • The Effective Leader
  • The Need for Strategy
  • Thriving in Change
  • Training for Non-Trainers
  • Workplace Ethics
  • Conducting Appraisals
  • Talent Management
  • Innovation
  • Company Culture
  • Change Management
  • Career Planning
  • Confidence
  • Dealing with Stress
  • First Impressions
  • Making Objectives Happen
  • Managing Personal Finance
  • Negotiation Skills
  • Networking
  • Planning Your Own Development
  • Problem Solving
  • Productivity
  • Remote Working
  • Setting Objectives
  • Time Management
  • Tips for the Interviewee
  • A Balancing Act
  • A Positive Perspective
  • Approaching New Customers
  • Brand & Reputation
  • Caring for Vulnerable Customers
  • Communicating with Respect
  • Email Etiquette
  • Handling Complaints
  • Know Your Customer
  • Maintaining Existing Customer
  • Managing Expectations
  • Telephone Manner
  • Customer Services
  • Digital Collaboration
  • Collaborative Working
  • Dealing with Conflict
  • Effective Delegation
  • Effective Meetings
  • Find Your Role
  • Performance Troubleshooting
  • Facilitating Digital Collaboration
  • Teamwork
  • Working in Teams

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